Refund policy

Draft: this page is waiting on review by a lawyer and may change before JobHook launches.

We want billing to be simple and fair. Here's how refunds work.

Free trial

The 7-day free trial costs nothing and needs no card, so there's nothing to refund. You're never charged automatically when it ends.

Monthly plans

• Plans are paid monthly, in advance, and renew automatically until you cancel.
• When you cancel, your service keeps running to the end of the month you've paid for and you aren't charged again. We don't refund the rest of a month you've already started.
• If you're charged by mistake (for example, after you cancelled, or twice for the same month), we'll refund the mistaken charge in full.
• If JobHook doesn't work for a significant part of a month because of a problem on our end, tell us and we'll make it right with a credit or a refund for that time.

Setup fee

The $199 setup fee is waived when you keep JobHook after your free trial. If you've paid it and cancel before your setup is finished, we'll refund it in full. Once setup is done, it isn't refundable.

How to ask for a refund

Email [support email to be added], or text or call [support phone to be added], with your business name and the charge you're asking about. We'll reply within 5 business days, and approved refunds go back to the original payment method.

No payment is taken on this website. See the terms of service for the full terms.